Meet the Team

YorGuest is a York-based Property Management company specialising in city and rural holiday lets across Yorkshire. The company was founded by Steve Caryle & Hayley Cooke in 2019 through mutual experience and expertise in managing their own holiday lets.

Lorraine Wilson

Hayley Cooke

Phoebe Wilson

Steve started running his holiday lets back in 2011 and in 2013 began using his hard-earned expertise to take on property management for others.  Hayley was travelling overseas with work, therefore, instead of leaving her property empty utilised the space by hiring it out.  This experience was a huge success and lead to her buying an investment property in the city to run solely as a holiday let.

Founded on personal success and experience YorGuest is already home to an impressive client base for a new starter business. The business is founded on offering outstanding guest experiences and high-class, professional services to property owners looking to hand over the day to day running of their business to experts.

Fast-forward a few months and YorGuest has welcomed Lorraine Wilson as ‘Operations Director’, joining the company in May 2020. As well as running several businesses in a variety of sectors, she has successfully run a holiday letting company for nearly three years.  Lorraine is well known on the business scene in York and was a finalist two years running in the Women Mean Business Awards in 2018 and 2019.

Bringing Lorraine into the business was the natural next step. Lorraine brings with her extensive knowledge in the short term rental industry and together, Lorraine and Hayley are building on a legacy of experience and success. They continue to offer a high standard of service to their clients with a personal touch in the popular short term let areas of York and the surrounding area.

As experienced property owners themselves, who have managed their holiday lets in Yorkshire and beyond for years, Hayley and Lorraine are the perfect team and boast the right skills to continue to offer the YorGuest experience guest and clients have come to rely on. They know there are other property management companies out there, however, they do things differently. By putting the owner at the heart of everything they do their success is built on guest experience and financial reward for owners.

The YorGuest team has been working hard behind the scenes during the Covid-19 lockdown, streamlining processes and ensuring that everything is in place for the much-anticipated revival of the tourism industry.