About us

YorGuest provides property management services to holiday home owners in Yorkshire. We make owning a holiday home a rewarding experience that you can enjoy by taking away all of the management difficulties that you may encounter. Our services range from full management to individual services such as handling out of hours guest calls.

We pride ourselves in taking care of our guests, ensuring a seamless experience from booking their stay to checking out. We look after even the smallest of details to make every guest feel welcome which is why we often find visitors rebooking with us time and time again.

If you are a property owner and landlord with a property that is not fulfilling its potential, contact us. We’ll be happy to discuss how we can make the difference to your property income and free up your valuable time.

If you are looking for a short stay that will exceed all expectations, please get in touch. We are confident that we will be able to offer you an unforgettable break.

Our History

YorGuest was founded by local business entrepreneurs and property experts Steve Caryle and Hayley Cooke in 2019. Steve managed his own holiday lettings from 2011 and took on property management for others from 2013 onwards. Hayley has been managing properties and advising owners on property investment for years, both in Yorkshire and in London. Between them Steve and Hayley boast a wealth of knowledge and a determination to offer the best Yorkshire short stay experience.

In May 2020 Lorraine Wilson, with years of experience in business and property lettings under her belt, joined YorGuest as ‘Operations Director’. Lorraine’s background, when not being highly recognised in York business awards, includes managing not only her personal serviced accommodation portfolio but building her own successful short let property management business. With Lorraine now on board, bringing the two companies together to build on the legacy that York offers as a popular short stay let destination was the natural next step.

Building The YorGuest Legacy

As property owners ourselves with extensive property portfolios we know what a landlord/owner wants, what they need and have a deep appreciation for the needs of the guests who choose these properties for their stay. YorGuest has helped many guests find the perfect short term stay to meet their needs and has enabled numerous owners to hand off the running of their properties with confidence.

 

It is important for us to offer our clients a range of highly professional services, backed up by our many years of combined experience in property management. We also pride ourselves on being approachable, friendly, knowledgeable about the local area and motivated to offer our clients and their guests the very best.

 

We are more like family than colleagues and that’s the same feeling we want our owners and guests to feel and experience. Many clients in the past have told us how easy we are to work with, how approachable we are and how nothing is too much trouble. A smile goes a long way.